Frequently Asked Questions

Comprehensive FAQs about crystallization, storage, and the authenticity of raw, unfiltered honey.

FAQs

Honey House FAQs

Yes, crystallization is completely normal for raw, unfiltered honey. It's actually a sign of quality and purity! Raw honey naturally crystallizes over time due to its glucose content. You can easily restore liquid consistency by gently warming the jar in warm water. Learn more about honey varieties and their characteristics.

Not at all! Hardened honey simply means it has crystallized, which is a natural process for raw, unfiltered honey. This actually indicates purity and quality. To return it to liquid form, simply place the jar in warm water for a few minutes. Read our complete guide on honey storage and usage tips.

Absolutely not. Our Honey House products are 100% pure honey with no additives, preservatives, or added sugars. We believe in providing only the purest form of honey, just as nature intended. Unlike 76% of grocery store honey that is ultra-filtered, our honey maintains its natural properties. Learn about our sourcing and quality process.

Properly stored honey doesn't expire. It's one of nature's only foods that can last indefinitely. For best quality, store your honey at room temperature away from direct sunlight. The "best by" date on our jars indicates peak flavor quality. Discover more honey facts and storage tips.

Raw honey is never flash-heated or pasteurized and is minimally filtered, preserving all natural enzymes, antioxidants, and nutrients. Processed honey is flash-heated to high temperatures and ultra-filtered, removing beneficial compounds. Our honey is always raw and unfiltered - we only gently warm it to a maximum of 105°F (gradually and temporarily) for filling purposes only, which maintains the full nutritional profile. Learn about the health benefits of raw honey.

Our honey comes from specific floral sources (clover, alfalfa, wildflower) and is minimally processed, preserving unique flavor profiles. Store-bought honey is often a blend from multiple sources and heavily processed. Each of our varieties has distinct characteristics - explore our honey varieties guide.

We're committed to being a "never-plastic container company." Our honey comes exclusively in glass vessels as part of our sustainability commitment. Glass preserves honey's purity better than plastic and is infinitely recyclable. Learn about our sustainability practices.

With honey fraud increasing 1311% from 2020-2023, authenticity matters. Our honey is sourced exclusively from American bee farms with full traceability. We provide complete transparency about our sourcing through "The Honey Hunt" adventures and work directly with beekeepers we know personally.

Each variety offers unique nutritional properties based on the floral source. Alfalfa honey contains beneficial amino acids from alfalfa plants, while clover honey provides balanced sweetness with antioxidants. All our varieties maintain their raw, unfiltered nutritional profile. Read about honey health benefits.

Absolutely! Our honey is perfect for all culinary applications. Each variety works differently - Alfalfa honey is excellent for baking where you want sweetness without overpowering flavors, while Hot Honey adds unique sweet heat to savory dishes. Use our Sugar to Honey Conversion Chart for perfect baking results, and explore our recipe collection for inspiration.

Subscription FAQs

AG1 is great for anyone who wants to ensure their nutritional needs are met on a daily basis. Whether you are looking to overcome nutrient deficiencies or are training hard or traveling frequently, AG1 provides nutritional support when you need it most. AG1 is suitable for adults of all ages and lifestyles, including athletes and those following specialty diets. Not suitable for children and adolescents under 18 years, pregnant or breastfeeding women.

AG1 is great for anyone who wants to ensure their nutritional needs are met on a daily basis. Whether you are looking to overcome nutrient deficiencies or are training hard or traveling frequently, AG1 provides nutritional support when you need it most. AG1 is suitable for adults of all ages and lifestyles, including athletes and those following specialty diets. Not suitable for children and adolescents under 18 years, pregnant or breastfeeding women.

AG1 is great for anyone who wants to ensure their nutritional needs are met on a daily basis. Whether you are looking to overcome nutrient deficiencies or are training hard or traveling frequently, AG1 provides nutritional support when you need it most. AG1 is suitable for adults of all ages and lifestyles, including athletes and those following specialty diets. Not suitable for children and adolescents under 18 years, pregnant or breastfeeding women.

AG1 is great for anyone who wants to ensure their nutritional needs are met on a daily basis. Whether you are looking to overcome nutrient deficiencies or are training hard or traveling frequently, AG1 provides nutritional support when you need it most. AG1 is suitable for adults of all ages and lifestyles, including athletes and those following specialty diets. Not suitable for children and adolescents under 18 years, pregnant or breastfeeding women.

AG1 is great for anyone who wants to ensure their nutritional needs are met on a daily basis. Whether you are looking to overcome nutrient deficiencies or are training hard or traveling frequently, AG1 provides nutritional support when you need it most. AG1 is suitable for adults of all ages and lifestyles, including athletes and those following specialty diets. Not suitable for children and adolescents under 18 years, pregnant or breastfeeding women.

AG1 is great for anyone who wants to ensure their nutritional needs are met on a daily basis. Whether you are looking to overcome nutrient deficiencies or are training hard or traveling frequently, AG1 provides nutritional support when you need it most. AG1 is suitable for adults of all ages and lifestyles, including athletes and those following specialty diets. Not suitable for children and adolescents under 18 years, pregnant or breastfeeding women.

Honey House FAQs

Choose from three tiers:

  • The Explorer ($19.99/month, 1 jar),

  • The Connoisseur ($34.99/month, 2 jars), or

  • The Enthusiast ($49.99/month, 3 jars + specialty item).

Each shipment includes premium honey varieties, educational content, and exclusive member benefits. Learn more about subscription plans.

Yes! You can set taste preferences, choose delivery frequencies (monthly, bi-monthly, quarterly), and specify dietary needs. Connoisseur and Enthusiast members can also customize their jar selections. Manage everything through your member portal.

All subscriptions include premium honey, digital tasting notes, origin stories, and "Honey Hunt" updates. Higher tiers add virtual tasting sessions, physical newsletters, exclusive products, and member discounts (10-15% off additional purchases). See the full subscription comparison.

Absolutely. You can pause for 1-3 months, skip shipments, or cancel anytime through your member portal. We also offer easy upgrade/downgrade between tiers. No hassle, no questions asked. Access your subscription management.

Yes! Gift subscriptions are available in 1, 3, 6, or 12-month options across all tiers. Gift recipients receive special onboarding and can manage their own preferences. Perfect for honey lovers! Give a honey gift subscription.

Annual prepayment gives you 2 months free (16.7% discount), exclusive annual member gifts, guaranteed price lock, and priority customer service. Explorer: Save $39.98, Connoisseur: Save $69.98, Enthusiast: Save $99.98. View annual savings.

We stand behind our quality. If you're not satisfied with any variety, contact our customer service team. We'll work with you to adjust future shipments or provide alternatives. Your taste preferences help us improve future selections. Contact support.

Honey House FAQs

"The Honey Hunt" is our sourcing adventure program where we travel to discover exceptional honey from American bee farms. Subscribers get real-time updates, behind-the-scenes content, and first access to new discoveries. It's how we ensure authenticity and build relationships with beekeepers. Follow us!

All our honey comes exclusively from American bee farms. We work directly with dedicated beekeepers across the country, from South Dakota clover fields to regional wildflower meadows. Every jar is traceable to its source. Meet our beekeeper partners.

This is our core philosophy combining culinary excellence with artistic collaboration and genuine care for our community. We partner with artists for limited editions, create beautiful packaging, and build authentic relationships with customers and beekeepers. Learn about our culture and philosophy.

We're the only company offering "The Honey Hunt" sourcing transparency, glass-only packaging commitment, educational subscription experiences, and full American sourcing with direct beekeeper relationships. Plus, our unique artist collaborations make us truly distinctive. Read our complete story.

We stand behind our quality. If you're not satisfied with any variety, contact our customer service team. We'll work with you to adjust future shipments or provide alternatives. Your taste preferences help us improve future selections. Contact support.